Senior Customer Success Manager

Company: VirtualVocations
Location: Fontana
Posted on: October 23, 2024

Job Description:

A company is looking for a Sr. Customer Success Manager to ensure customer satisfaction and success with AI solutions.

Key Responsibilities

Engage with customers to provide support, guidance, and training on AI solutions
Monitor customer performance metrics to identify improvement opportunities and upsell products
Conduct training sessions and communicate product benefits to customers and their staff

Required Qualifications

Bachelor's degree in Business Administration, Marketing, Hospitality, or related field
Proven experience in a customer-facing role, preferably in technology or hospitality
Experience in leadership roles, including training and development
Willingness to travel up to 70% to customer sites
Proficiency in CRM software and Google Suite

Keywords: VirtualVocations, Hesperia , Senior Customer Success Manager, Executive , Fontana, California

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